Birkdale Village Logo for Desktop Concierge

Club Birkdale

Club Birkdale is our unique approach to concierge — a way of infusing resort-inspired services throughout the entire Birkdale Village experience. From the minute you arrive and especially if you call the Village home, there's no convenience, amenity, detail or desire that Club Birkdale can't thoughtfully and expertly fulfill. With different levels of service, you can savor life at Birkdale Village for a day, for an evening or always.

Concierge Services

Concierge will coordinate with security to assist guest with lost & found retrieval.
All Birkdale restaurant menus are available to view at Concierge. Reservations available upon request.
Concierge will provide information on our vast assortment of retailers and restaurants, as well as upcoming Birkdale Village events!
Concierge offers bag check for guests shopping during property hours to ensure they fully enjoy themselves without having to worry about carrying belongings.
Not only is Birkdale Village a dog friendly property, but our Concierge team provides water and dog treats to all our fur friends.
Concierge provides guests with complimentary phone charging at the Concierge booth, during operating hours.
Our team can assist with planning corporate outings or private events like birthday parties, picnics in The Grove, scavenger hunts, marriage proposals and gender reveals (must be requested 24 hours in advance)! Make sure to stop by concierge on your birthday to grab a complimentary glass of wine and a birthday pin!
Our team can arrange transportation around property by using our golf cart (upon availability), transportation off property, and car detailing with our preferred car services. Our security team can also assist guests with car battery issues.
Our Concierge booth is stocked with complimentary items guests may request such as bottled water, mints, first aid and more.
Concierge provides all guests and residents with complimentary umbrellas and blankets for use, when available.
Concierge provides all guests and residents with complimentary wheelchair and stroller rental, from the Concierge booth (based on availability).
Concierge may provide guests with media passes, necessary for any professional photography on property, at the Concierge booth. Approval from property management required for larger productions.
Concierge will prepare a picnic with your requested meal from a Birkdale restaurant for you to pick up and enjoy in The Plaza (upon availability). Call or email concierge to schedule your picnic!

Meet Your Concierge

Jady Edstrom- Concierge Birkdale Village

Jady Edstrom

Concierge Manager
Jaime Frederick

Jaime Frederick

Concierge
Jade Robinson- Concierge Birkdale

Jade Robinson

Concierge
Madeleine Clark- Concierge Birkdale

Madeleine Clark

Concierge

Hours

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
  • 10AM - 9PM
  • 10AM - 9PM
  • 10AM - 9PM
  • 10AM - 9PM
  • 10AM - 9PM
  • 10AM - 9PM
  • 12PM - 6PM