Birkdale Village Logo for Desktop Concierge

Club Birkdale

Club Birkdale is our unique approach to concierge — a way of infusing resort-inspired services throughout the entire Birkdale Village experience. From the minute you arrive and especially if you call the Village home, there's no convenience, amenity, detail or desire that Club Birkdale can't thoughtfully and expertly fulfill. With different levels of service, you can savor life at Birkdale Village for a day, for an evening or always.

Concierge Services

Concierge will coordinate with security to assist guest with lost & found retrieval.
All Birkdale restaurant menus are available to view at Concierge. Reservations available upon request.
Concierge will provide information on our vast assortment of retailers and restaurants, as well as upcoming Birkdale Village events!
Concierge offers bag checks for guests shopping during property hours to ensure they fully enjoy themselves without having to worry about carrying belongings.
Not only is Birkdale Village a dog friendly property, but our Concierge team provides water and dog treats to all our fur friends.
Concierge provides guests with complimentary phone charging at the Concierge booth, during operating hours.
Our team can assist with planning corporate outings or private events like birthday parties, picnics, scavenger hunts, marriage proposals and gender reveals (must be requested 72 hours in advance)! Make sure to stop by concierge on your birthday to grab a complimentary glass of wine and a birthday pin!
Our team can arrange transportation around property by using our golf cart (upon availability), transportation off property, and car detailing with our preferred car services. Our security team can also assist guests with car battery issues.
Our Concierge booth is stocked with complimentary items guests may request such as bottled water, mints, first aid and more.
Concierge provides all guests and residents with complimentary umbrellas and blankets for use, when available.
Concierge provides all guests and residents with complimentary wheelchair and stroller rental, from the Concierge booth (based on availability).
Concierge may provide guests with media passes, necessary for any professional photography on property, at the Concierge booth. Approval from property management required for larger productions.
Give the gift of Birkdale Village! Purchase gift cards at Concierge that can be used at participating retailers & restaurants.
*Picnics are completely booked for the 2023 season* Concierge will prepare a picnic basket with your requested meal from Birkdale restaurant for you to pick up and enjoy!

A few things to note: Picnic services are available April-October. Picnics can only be scheduled during available dates and hours. We request that guests give at least one week’s notice for booking a picnic. You can schedule a picnic for up to two hours, and there is space for up to 10 people at the table, depending on what you’re comfortable with. You must schedule your picnic with Concierge, contact them via email or phone above. We are able to set this up for you in The Plaza or The Grove, based on availability + date. We ask that you limit the items you bring, so we can avoid interrupting other guests. Small décor items, such as balloons, may be allowed, but need to be approved by Concierge first. We will provide the table, seating pillows, decorative pillows, table décor, greeting sign, picnic basket, bottled water, and ice bucket. The only fee required is a $25 donation to Hope House, a non-profit organization that provides emergency assistance to women and children experiencing homelessness. Donations made cannot be refunded.

Meet Your Concierge

Jady Edstrom- Concierge Birkdale Village

Jady Edstrom

Concierge Manager

"My ideal day at Birkdale Village would be getting pampered at PAINT, enjoying a drink in The Plaza, and finishing the day off with a pie from Buttermilk Sky Pie Shop."
Jade Robinson- Concierge Birkdale

Jade Robinson


"A Birkdale Village restaurant that I would recommend for someone new to the area is Bonefish Grill. I recommend the bang-bang shrimp tacos- they are delicious!"

Kourtney Townsend


"My favorite experience here was one of my first days working as a Concierge. We helped plan a proposal. Everything went perfectly and it was beautiful to see!"

Amanda Poff


"I consider my Concierge specialty to be greeting all of our guests, creating a personal connection, and making them feel at home here at Birkdale Village."


  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
  • 10AM - 9PM
  • 10AM - 9PM
  • 10AM - 9PM
  • 10AM - 9PM
  • 10AM - 9PM
  • 10AM - 9PM
  • 12PM - 6PM